# Known Limitations

### <mark style="color:purple;">Ignore the Old Thread of an Email Feature</mark>

CYBRAL GUARD introduces a new feature specifically designed for handling email threads within Outlook, known as "Ignore Old Thread of an Email." It aims to improve efficiency by excluding older email threads from being sent to the AI for classification, which can otherwise be time-consuming.

This feature functions normally across most systems. However, users running certain versions of Windows, such as build 21H2, may need to execute Outlook with administrative privileges to ensure the feature operates correctly. This requirement is due to the specific coding techniques used to track old threads, which may necessitate elevated permissions in these environments.

By acknowledging and addressing these limitations, users can better use the "Ignore Old Thread of an Email" feature to enhance the efficiency of email classification processes without unnecessary delays.


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